Privacy Policy

At the tourism agency PTM Travel, we care about the protection of the personal data of our clients and collaborators. Therefore, we comply with the regulations of the European Union and the Peruvian State on the processing of personal information.

What data do we collect and for what purposes?

We collect the personal data that you provide us when contracting our services, such as your name, identification document, address, telephone number, email, travel preferences, etc. We use this data to:

• Manage your reservation and provide you with the service
• Send communications related to your trip, such as confirmations, reminders, changes, etc.
• quality of our services.
• Send offers, promotions and information about our products and services, provided that we you have given your consent.
• Comply with our legal, tax and accounting obligations.

Who do we share your data with?

We share your data with the providers of the tourist services that you hire through our agency, such as airlines, hotels, transporters, guides, etc. These providers can only use your data to provide you with the contracted service and must comply with applicable data protection regulations.We may also share your data with competent authorities where necessary to comply with the law or protect our rights and legitimate interests.

How do we protect your data?

We apply appropriate technical and organizational measures to guarantee the security and confidentiality of your data. Only authorized and properly trained personnel access your data. In addition, we periodically review our security measures to adapt them to best industry practices.

What rights do you have over your data?

You have the right to access, rectify, cancel, oppose, limit and carry your personal data. To exercise these rights, you can contact us via email info@ptmtravel.xyz or phone +51 988 649 247. We will assist you as soon as possible and resolve your request in accordance with the law.

How to contact us?

If you have any questions, complaints or suggestions regarding the processing of your personal data, you can contact us by email info@ptmtravel.xyz or phone +51 988 649 247 . We will be happy to assist you and answer your questions.Thank you for trusting PTM Travel.